Support

Home Forums Event Espresso Premium Fatal error EE 4.0

Fatal error EE 4.0

Posted: March 8, 2014 at 2:57 pm


Jan Simak

March 8, 2014 at 2:57 pm

I have problem with event espresso, because doesnt work to add event, anytime i want add event, i get troubleshotting message
Fatal error: Call to a member function venues() on a non-object in redacted\wp-content\plugins\event-espresso-core-reg\caffeinated\admin\new\venues\espresso_events_Venues_Hooks.class.php on line 142
Thanks for reply
Jan Simak


Lorenzo Orlando Caum

  • Support Staff

March 8, 2014 at 3:10 pm

Thanks Jan!

Did you install EE through WP Plugins or was this manually installed through SFTP or FTP?

Could you please let me know what version of Event Espresso you are running? You can find out by going to WordPress admin –> Plugins.

Then locate Event Espresso in the plugins list and you’ll see the version number.


Lorenzo


Jan Simak

March 8, 2014 at 3:27 pm

I have installed manually and after it i make actualization of Plug-In

Jan


Lorenzo Orlando Caum

  • Support Staff

March 8, 2014 at 3:28 pm

Could you please let me know what version of Event Espresso you are running?

You can find out by going to WordPress admin –> Plugins.

Then locate Event Espresso in the plugins list and you’ll see the version number.


Lorenzo


Jan Simak

March 8, 2014 at 3:45 pm

Verze 4.1.8.reg


Lorenzo Orlando Caum

  • Support Staff

March 8, 2014 at 4:51 pm

Thanks for the additional information. Please try a reinstall through WP Plugins.

Could you please remove the existing version through WordPress admin –> Plugins?

Then download a new copy from your Event Espresso account and upload and activate through WP Plugins?


Lorenzo


Jan Simak

March 8, 2014 at 6:03 pm

I try it to remove and after it reinstall with wordpress install plugin and i have same problem, i tried also create venue ant there is error

Something has gone wrong with the page load because we are unable to set up the object for the Venue. This usually happens when the given id for the page route is NOT for the correct custom post type for this page DMN-DMNPGCPT-VERCPTOBJ-627

and problem with create event is also the same
Fatal error: Call to a member function venues() on a non-object in redacted\_www2\wp-content\plugins\event-espresso-core-reg2\caffeinated\admin\new\venues\espresso_events_Venues_Hooks.class.php on line 142

With thanks

Jan Simak


Lorenzo Orlando Caum

  • Support Staff

March 8, 2014 at 6:53 pm

Hello Jan,

Could you please create a temporary WordPress admin login so I can take a closer look at this issue?

Please share that temporary login through the secure link below:

https://eventespresso.com/send-login-details/

To prevent delays in troubleshooting, be sure to double check your information on the form before submitting. The submit button for the form appears after you have answered “Yes” to the last question.

Thank you.


Lorenzo

The support post ‘Fatal error EE 4.0’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso