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Exporting Individual Ticket Data

Posted: October 2, 2014 at 8:21 am


nceyecare

October 2, 2014 at 8:21 am

We have WordPress 4.0 and Event Espresso 4.4.3.p. The registration page link is
http://www.ncsosfallcongress.com/?espresso_events=fall-congress-o-d-continuing-education-program

I have our education program set-up as an event. I set-up the different programming that will happen during the event as tickets. For example we have sponsor events that attendees can sign-up for. I know that I can export the event registrations for the event as a whole. How do I export individual ticket information? For instance I want a list of attendees that selected a specific ticket option. Thank you!


Lorenzo Orlando Caum

  • Support Staff

October 2, 2014 at 11:19 am

Hi,

There isn’t an option to only export that data.

However, you can export a list of registrations for a specific event. Then you can open it in Numbers, Excel, Google Sheets, or an equivalent tool and sort by the ticket row.


Lorenzo


nceyecare

October 2, 2014 at 12:43 pm

I figured that was the case, but when I go to export the data it’s formatted very strangely and I can’t make any sense of the data. I’ve exported before, and remember it being organized in a coherent and easy to view format of the attendee information. Any idea what could be causing this?? Thank you in advance for your help!


Lorenzo Orlando Caum

  • Support Staff

October 2, 2014 at 1:47 pm

Hi,

Are you on the latest software at 4.4.3 and what program are you using to open the files?


Lorenzo


nceyecare

October 2, 2014 at 2:32 pm

I did it a different way and it appears to be working now. Thanks!!


Lorenzo Orlando Caum

  • Support Staff

October 2, 2014 at 4:04 pm

Hello again,

Could you share more information on how you got it to work?

There are multiple ways to get to the registrations screen for a specific event but it should always down the information as a CSV file.

Thanks


Lorenzo

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