Posted: December 6, 2013 at 1:16 am
Hi there, The iPad app doesn’t seem to show up the next immediate (3 or so) events. Any updates or ideas why? Thanks, M |
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Hi, Are those events active? Do/have you see any events in the app? |
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Yes they are active. Yes we see all our events apart from more or less the next 3 events coming up in any week. |
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Hi there, Have you tried increasing the number of events that get displayed in the app’s settings? Here are the relevant instructions from our Mobile apps documentation:
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Its set to unlimited. |
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Can you check and let us know how many events it does show? |
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50 shown, even though its set to unlimited. |
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Can you check the formats of the dates for the missing events? They should be formatted as: YYYY-MM-DD |
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All dates are selected using the date selector so are consistent with all other events, but yes they are formatted as: YYYY-MM-DD. Its happening only to the most closest events…they just disappear as they get to the top of the list. |
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Can you go into Event Espresso>API Settings and check the Default Query limits set there? If it’s set to 50 you can try increasing the limit there. |
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It’s set to unlimited. |
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Can you try a number instead? I think if you type in unlimited it will not work. Here is a screenshot of the API settings set to 100. |
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This did the job, thanks! |
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