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prgdev
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March 5, 2014 at 8:44 am
The site
we’re working on is a WP Multi-site. The events we’ve set up as well as
the main events page should only be on the main site, Pyramid Resource
Group (http://pyramidresource.com/). We were able to set-up the events
themselves and integrate them with PayPal with no issue. The widget
works nicely as well. The issue we’re having is that we can’t get the
Events Page containing a list of the events and their summary’s to work.
Similarly to how WP shows a lit of posts with a thumbnail, title,
summary and read more. We’ve tried the default as well as the
short-codes and the add-on with the custom page templates. When we put
the shortcodes in we could get the list of events to show, but it showed
all of the event details (even when the settings were changed) and not
summarys. The page we want the list of events to show up on is,
http://pyramidresource.com/events/. We had the shortcodes in there but
had to take them out last night as this site is live so we just
improvised with text links directly to the individual events. Feel free
to work on it, even though it is live.
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Josh
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March 5, 2014 at 9:02 am
Hi Adrienne,
I’ll look into this. It may be a simple solution because it turns out that Event Espresso creates an event archive automatically instead of an events page. As an aside, the Custom Templates Add-on is an Event Espresso 3-only add-on. It is not compatible with Event Espresso 4.
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prgdev
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March 5, 2014 at 9:17 am
Hey Josh,
Thanks for taking a look. We had initially tried the default archive page but were having issues so we switched to using the shortcodes. The archives page shows up as a blank page with nothing on it.
Thanks for the info on the custom templates. I was not aware of that.
Let me know if you have any other questions. I really appreciate your help on this.
Adrienne
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Josh
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March 5, 2014 at 12:26 pm
Hi Adrienne,
I wanted to update you on the progress so far. I’ve asked a few of the developers on the team to help take a look because while I’m not able to reproduce this same issue on my test Multisite setup, we have a demo Multisite where we are seeing a simple issue. With that, I created a high priority ticket and they are also investigating.
We will keep working on this and I will update this thread on what we find.
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prgdev
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March 5, 2014 at 12:29 pm
Thanks for your continuous work on this!
I have an additional question in regards to the Promotional Codes for tickets. As I understand it, that functionality is available in the EE3 version but not yet in the EE4 version. Do you know of a work-around that would be possible to add this functionality to EE4? Or do you have any other suggestions?
Thanks!
Adrienne
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Josh
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March 5, 2014 at 1:34 pm
Hi Adrienne,
Promo codes are going to be added in Event Espresso 4 as its development progresses. The discount functionality that’s currently available can be set up by creating tickets that have a lower price and set those to go on sale during specific date ranges -or- set some tickets to a specific price and limit them by a quantity.
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Josh
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March 5, 2014 at 2:54 pm
Hi again,
This page is now displaying an event list via the [ESPRESSO_EVENTS] shortcode:
http://pyramidresource.com/events/
As far as the http://pyramidresource.com/blog/events/ url not working, this is a bit of a mystery. I think it might be a conflict with there being an http://pyramidresource.com/blog/ page that’s set to use a Blog page template. I set up the same thing on my multisite install and the events archive continued to work nonetheless.
We also found the cause of the breakage on our demo site which turned out to be a site that had an event that somehow managed to not have a datetime attached to a ticket, so the event list didn’t work until we assigned the datetime to a ticket.
The issue on your site is a bit strange because the event archives page seems to work on the sub sites. For example it’s expected to see something like “Sorry, no content matched your criteria” on this page on one of the subsites:
http://pyramidresource.com/healthcarecoachinginstitute/events/
A few things we noticed on the site while we were troubleshooting:
Some of the pages were loading up this message:
http://awesomescreenshot.com/0822g5dj1d
It may end up being a good idea to ask the host to not cache the Event Espresso pages if that’s possible. Caching can cause issues if the checkout pages are served as static files instead of dynamically.
Also, and this is a total aside, the Broken link checker plugin can overwhelm your server with a massive amount of http requests. Some hosts ban it for that reason, and when I looked through the PHP error log there were a number of errors thrown that said “WordPress database error MySQL server has gone away for query SELECT links” when the broken link checker was running.
Other issues aside, will it work okay for now that the event list is on the http://pyramidresource.com/events/ page?
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