Support

May 7, 2020 at 4:46 am

Hi there,

What adjustments have you made to that section? They should be applied to the ESPRESSO_EVENTS shortcode.

Do you have any caching enabled on the site? If so try emptying the caching as the page you have the shortcode on may be stale.

May 8, 2020 at 3:13 am

Can you link me to the page In question so I can take a look?

May 8, 2020 at 10:55 am

The event list from ESPRESSO_EVENTS looks correct, although there are additional fields from Event_Custom_Fields which I assume is something you have set?

So the calendar-2 page matches your event listing.

Status banner displays.
Short description (excerpt will be used if you have one set, or one will be auto generated).
No ticket selector.
Datetimes are displaying.
No venue details.
Expired events will show in the list.
You’ve set a custom order.

The additional details as mentioned.

May I ask, what are you expecting to be different there?

And then here’s the basic events page: https://the-collaborative.net/events/

The output on that page is controlled by your theme and most likely it simply calls the post title and excerpt directly on archive outputs. EE hooks into the_content to output the additional details so if the theme does the above none of the custom details are added.

For Divi you’ll need to enable ‘blog mode’ in the theme setting for the archives to function how you expect.

May 8, 2020 at 11:36 am

Is there a way to limit the amount of characters it shows in the list?

Including the custom fields? You’ll need to check however those are being added to the content as they aren’t from EE by default.

For the default EE output, sure:

https://gist.github.com/joshfeck/4bfdcaad62671a65583bac52df8e32eb

May 8, 2020 at 12:49 pm

Thanks Tony. I found that snippet earlier, but it’s not only limiting what’s in the WYSIWYG editor, not the custom fields.

Those custom fields are not being added by Event Espresso itself, so whatever is adding them will need to set the limit.

Is there a way to limit characters on the grid view?

Have you manually added the excerpt yourself? We don’t display the excerpt on the grid view.

May 9, 2020 at 3:30 pm

Oh, so you mean the calendar view and not grid?

We have both so by Grid view I assume you meant this add-on:

https://eventespresso.com/product/eea-events-grid-view-template/

Or is the calendar?

https://eventespresso.com/product/ee4-events-calendar/

May 11, 2020 at 10:11 am

Ok, I follow now.

So by default you have a couple of options, you can either add an excerpt to your events which will then be used on the tooltip or you can add a Read More tag to your full content and EE will stop there.

If you don’t want to do that for each event there is a filter on the description FHEE__EE_Datetime_In_Calendar__to_array_for_json__description, however you’ll need a custom function to adjust the length of the content to suit.

May 15, 2020 at 4:25 am

You’re most welcome 🙂