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Events disappearing

Posted: August 9, 2014 at 9:22 pm


Meg Benedicte

August 9, 2014 at 9:22 pm

Recently I sent out an email to my customers about an event and it has disappeared. I guess it has been corrupted. all registrants for Aug 14th event are missing. My event for Aug 28th is gone too. I don’t even see the events in the events overview tab.

When I go to the events page I get this message “This event has expired or is no longer available.”

Please help


Meg Benedicte

August 9, 2014 at 9:27 pm

Is there anyway to recover the recent events?


Lorenzo Orlando Caum

  • Support Staff

August 10, 2014 at 3:56 pm

Hello,

Is it possible that the status for these events were changed to inactive?

By default, the event overview shows active/ongoing events so try adjusting it to show all events.


Lorenzo

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