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Event Stuck in Event List

Posted: February 12, 2014 at 11:27 am


Artful

February 12, 2014 at 11:27 am

I deleted an event from the back-end, but it still shows up on the front end?

Ive looked everywhere for the event ID put it is nowhere to be found?


Lorenzo Orlando Caum

  • Support Staff

February 12, 2014 at 12:35 pm

Hi there Joe,

Which event are you experiencing this issue with? Also, are you running a caching plugin such as W3 total, quick cache, or wp super cache?

Cheers


Lorenzo


Artful

February 12, 2014 at 6:55 pm

No caching software, its the toddler class. https://www.artfulpossibilitiesspringhill.com/class-registration/


Lorenzo Orlando Caum

  • Support Staff

February 12, 2014 at 7:14 pm

Thanks for an update Joe. Was the event permanently deleted through the WordPress admin?

For example, do you still see the event if you filter by deleted events?


Artful

February 13, 2014 at 1:29 pm

It is no where to be found,. I have looked everywhere.


Lorenzo Orlando Caum

  • Support Staff

February 13, 2014 at 2:16 pm

Hi Joe,

Could you please create and share a temporary login for your WordPress admin?

Then share it through this secure form:

https://eventespresso.com/send-login-details/

I’ll then continue troubleshooting so I can get you back on track.


Lorenzo


Artful

February 13, 2014 at 7:55 pm

submitted


Lorenzo Orlando Caum

  • Support Staff

February 13, 2014 at 8:38 pm

Thank you Joe. I replied privately but I’ll also share the solution here.

I corrected the issue by browsing to the event in the Events Editor (where 123 is the actual id of the event):

https://example.com/wp-admin/admin.php?page=events&action=edit&event_id=123

Then I clicked on the delete link and confirmed that it was removed.

Feel free to get in touch through the Event Espresso Support Forums if you need help with anything else. Have an awesome Friday!


Lorenzo

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