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Event start date menu has vanished

Posted: September 17, 2020 at 10:04 am


JBrunner14

September 17, 2020 at 10:04 am

I am unable to find the Event Date menu which is typically right above the “venue details” box. I appreciate your assistance!


Tony

  • Support Staff

September 17, 2020 at 1:33 pm

Hi there,

On the event editor at the top right of the page you’ll see a ‘screen options’ tab.

Click that and you should see multiple checkboxes, is the ‘Event Tickets & Datetimes’ checkbox unchecked? If so, check it and the section should display.


JBrunner14

September 17, 2020 at 1:45 pm

Tony, you saved me! The box WAS checked, but when I noticed there was an option for 1 or 2 columns, I tried playing with that and realized the second column had the event tickets and datetimes in it, but it was minimized and hear the bottom and I never would have thought to look there. I clicked and dragged it back to where I always had it. It’s a mystery how it got there in the first place, but I thank you very much for your quick help!


Tony

  • Support Staff

September 17, 2020 at 1:59 pm

So… I’ve done exactly that once upon a time!

Easily dragged over without noticing 🙂

I’m glad you found the it anyway, any further problems just let us know.

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Updated by  Tony 1 month, 1 week ago ago

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