Support

Home Forums Event Espresso Premium Event related shortcodes in Batch message

Event related shortcodes in Batch message

Posted: April 29, 2022 at 9:41 am

Viewing 3 reply threads


PTOee4

April 29, 2022 at 9:41 am

I have read thru: https://eventespresso.com/topic/added-event-name-and-date-shortcodes-to-batch-email/ and https://eventespresso.com/topic/adding-event-information-to-batch-template-shortcodes-not-available/ and https://eventespresso.com/topic/send-batch-message-adding-new-template/.

The EE4 automated reminder add-on doesn’t work for my purposes.

And this seems a bit nuts to me: https://eventespresso.com/wiki/messages-system-how-to-add-custom-message-shortcodes/

Sending a message to all registrants of an event utilizing shortcodes like Event name, date, venue, etc. was easy with EE3. I understand EE4 is more featured, robust, complete, etc. than EE3. Also understand the EE4 Batch message doesn’t have the context required for Event-related shortcodes.

Any new ideas or suggestions beyond workarounds mentioned above?


Joao Victor

  • Support Staff

May 2, 2022 at 5:22 pm

Hi there!

Thanks for contacting the Event Espresso support.
We are sorry that the Event Espresso 4 automated reminder add-on doesn’t work for your purposes. However, I am more than happy to assist you with the Batch Messages, could you please share your purposes in detail? In this way, I will be able to answer or record my screen to assist you in how to work with the Batch Messages on Event Espresso 4.

We are happy to help!


PTOee4

May 3, 2022 at 3:14 pm

Hi Joao,
Appreciate the follow up. I would like to use shortcodes like [EVENT_LIST] and [EVENT_NAME] / [VENUE_TITLE] or [DATETIME_LIST] and [DATE_START], for example. Nevertheless, I understand the EE4 Batch message doesn’t have the context required for Event, Venue, Date, etc. -related shortcodes. I’m just complaining like a baby. Please feel free to ignore and move along. Consider this a feature request, perhaps.


Tony

  • Support Staff

May 5, 2022 at 3:57 am

Hi there,

I just wanted to post up as I’ve been here a while now (10+ yrs) and this feature request is one of the few that made me chuckle with your last reply 🙂

To give a quick explanation of this for anyone reading, the batch emails use the ‘contacts’ liked to the registrations passed to it. You can think of that as a list of people passed to the function with no other details so when generating the message EE doesn’t ‘know’ the event those people are attending, just each individual name.

Changing the way the message is generated can be done, for example we could switch it to become a ‘registration’ based message type so that rather than just getting a list of names the function uses the registrations themselves and then pulls the contact from each of those but there are pros and cons to each setup.

Either way I wanted to let you know that your feature request has been noted 🙂

Viewing 3 reply threads

The support post ‘Event related shortcodes in Batch message’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso