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Event registration form group duplicates for system fields?

Posted: January 24, 2013 at 11:26 am


Leland Zaremba

January 24, 2013 at 11:26 am

Hosting TBLS site with WPengine we recently discovered a db permissions error where many of the wp_user columns were somehow associated with 1 (this is the master WPengine account) and not our admin account that had created the events, venues, etc. Upon manually fixing this issue in the db we have also discovered duplicate system field groups (Personal Information field groups. They cannot be removed by admin in wp-admin. This is troublesome. Please advise. See attached screenshot.

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Didn’t know if this would be helpful to others to post here.

We also have a priority ticket credit if that is required here to have this resolved ASAP. Thanks guys.


Josh

  • Support Staff

January 24, 2013 at 11:33 am

Hi Leland,

Can you send some admin level credentials via this page so we can take a look? We should be able to remove those.

https://eventespresso.com/send-login-details/


Josh

  • Support Staff

January 24, 2013 at 3:27 pm

Hi Leland,

These have been removed.

The support post ‘Event registration form group duplicates for system fields?’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

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