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Event Page taking over a minute to load

Posted: December 14, 2015 at 3:44 pm


hnicholls

December 14, 2015 at 3:44 pm

Hi Recently updated from EE3 to EE4 and now the event list page takes over a minute to load making it a pretty arduous task for my employees to update events.

Customers have also complained that they cannot get to the final registration page as the cog just keeps turning. Can someone help me out please this seems directly linked to EE4 update as it was all working fine with EE3.

You have suggested increasing the memory limit on the site which i did but it didnt make any difference im afraid

Thanks for your help im keen to get this sorted asap as January is our busiest time.


Josh

  • Support Staff

    •

December 14, 2015 at 4:21 pm

Hi there,

The first thing you check for the slow load time is make sure that the Screen Options tab on the Events page is set to around 10.

If you can post a link to an event page where we can test a registration, we can investigate the cause of the spinning cog.

The support post ‘Event Page taking over a minute to load’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Josh 8 years, 5 months ago ago

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