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Mayachallita
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May 17, 2023 at 7:14 am
I am wanting to assign my custom messages to my events. Problem is there is no option (Notifications—- Email) tab to do so in my Event editing page.
Anyone know where it went??
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Tony
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May 17, 2023 at 7:41 am
Hi there,
That would usually mean emails have been disabled within the messaging system.
Go to Event Espresso -> Messages -> Settings (tab).
Does the email section show like this?
https://monosnap.com/file/xi1fwd5GxoE8cdCPbaiKXDLw8CTORJ
If so, click the toggle to reactivate the email messages.
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Mayachallita
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May 17, 2023 at 7:54 am
Emails are active, still there is no way to assign a custom message template to an event.
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Mayachallita
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May 17, 2023 at 7:54 am
Emails are active, still there is no way to assign a custom message template to an event.
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Tony
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May 17, 2023 at 8:40 am
Oh so only custom messages aren’t showing?
In that case edit the global/default message and check if the ‘override all custom’ option is checked, if so unchecked and save.
If not, can you add a screenshot of what you can see on the event editor please?
https://eventespresso.com/wiki/troubleshooting-checklist/#screenshots
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Mayachallita
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May 17, 2023 at 10:56 am
Looks like a solution… thanks!
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Tony
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May 17, 2023 at 11:02 am
You’re most welcome.
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