Support

October 15, 2014 at 6:56 am

Hi Lorenzo,

Thanks for your tip, however, I do not see Advanced option and not able to check the status “active”

We use Event Espresso Version 3.1.35.P
and Event Espresso – Calendar Version 2.0.6.2

On the calendar there is a published event on November 3 but it does not show
http://www.otffeo.on.ca/en/learning/otf-connects/calendar/
I compared – Edit both events – November 6 and November 3 but it looks the same.

If I have to upgrade plugins which one should be installed first and what backup should I make before the upgrade.

Thanks for your assistance
Chris Wspanialy

• This reply was modified 10 years, 1 month ago by Lorenzo Orlando Caum. Reason: remove contact

October 15, 2014 at 7:51 am

Hi Tony,
Yes, I see it now and it looks good so why it is not showing the event on November 3
It has the same options as event on November 6 which shows OK

Thanks
Chris Wspanialy

• This reply was modified 10 years, 1 month ago by Lorenzo Orlando Caum. Reason: remove contact information

October 15, 2014 at 12:29 pm

Hi Lorenzo,

We use Event Espresso Version 3.1.35.P
I downloaded the latest version Event Espresso v3.1.36.6.P

There is no option of “upgrade” in WP dashboard.
Do I use just install plugin and choose the new version.
Do I have to deactivate the older after installing the new version.

Thanks
Chris

October 16, 2014 at 11:26 am

Hi Lorenzo,

I hope that upgrading Event Espresso will resolve the problem not showing all events in calendar like November 3 or December 1,2,3 and 4
http://www.otffeo.on.ca/en/learning/otf-connects/calendar/

Can you please tell how to make a backup of my current Event Espresso in case I need to go back to it later as explained below?
“If you’re updating from an older version, it’s recommended to make a backup of the old version of Event Espresso and the add on plugins before deleting, in case you need to roll back for any reason.”

Does “deleting” mean deactivating?

We use 2 plugins:
Event Espresso Version 3.1.35.P
Event Espresso – Calendar Version 2.0.6.2

Do I have to deactivate both plugins or just Event Espresso and see if it fixed the problem.

Thanks
Chris

October 16, 2014 at 2:07 pm

Hi Lorenzo,

I am confused about WP and Event Espresso plugin.
Is is enough to backup WP and that would include also all Event Espresso items on Calendar?

I run backup in WP in Dashboard under Tools and DB Backup.
Provider also backup on file level, so I think we have the whole WP backup.

I though there is a separate backup procedure for Event Espresso
Please confirm that after deactivating (deleting) the current version of both Event Espresso and calendar add-on:
Event Espresso Version 3.1.35.P
Event Espresso – Calendar Version 2.0.6.2
and installing new versions all items will still be there in calendar.

Thanks for clarification
Chris