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Serdar Ugurlu
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December 18, 2014 at 2:16 am
Hi there Dear Support Team,
We are using WP 4.01 as a Platform and EE 4.5.6 as the EE Engine right now. There is no Caching Plugin active on our site.
Let me Explain my Problem, in October I added a new Event in EE and a couple of Days ago I set up the Tickets for this Event.
Also I changed the Text built in the PDF Flyer for the Event and everything went well indeed.
BUT
We are confronted with a Problem for which I have no Explanation.
If a customer goes to our Site where our Events are Listed and picks the WS he wants to get Details about he sees the new Event meaning the modified one but only if he Clicks on the SHOW DETAILS Button.
http://www.phototours4u.com/workshops/
Now the Customer comes and has two Ways to get in the Detail Page of the Workshop first by clicking the Show Details link and second when Klicking on the Name of the Event.
If he clicks show Details he sees the new modified page:
http://www.phototours4u.com/workshops/faeroeer-inseln-exploring-the-northern-realm/
If he Clicks on the Name of the Workshop he sees the Old Page !!!!!
http://www.phototours4u.com/workshops/faeroeer-inseln-exploring-the-northern-realm/
Please note that the Linknames are the Same, one has to keep in Mind that I modified the old Page in order to give the new Information concerning this workshop.
Meaning the old Content should not be there anymore due to the fact that I have overwritten it.
The Question is:
Why does EE show both Resources the Old one And the -New- One ?
As I said before we have no Caching Plugin on the site so Cache Problems can’t be the Reason for this?
So here is the Problem:
The Customer sees two different Event Descriptions:
When Clicking “SHOW DETAILS” he sees the new modified Content
When Clicking on the Name of the EVENT he sees the old Content which was modified in oder to generate to new Content !
The URL for both is Identical !!
Can you please help us ?
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Tony
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December 18, 2014 at 3:15 am
Hi Serdar,
At some point the site has had WP-Super-Cache installed and it has cached that (and possibly more) content. If you go to your workshops listing:
http://www.phototours4u.com/workshops/
Click on name of the event FÄRÖER INSELN | EXPLORING THE NORTHERN REALM as you say you will see the old content.
Now on that page view the page source, using chrome you can use Chrome dev tools by going to Settings -> More Tools -> Developer Tools.
You will see something that looks like this – http://take.ms/oa1DF
!– Dynamic page generated in 1.054 seconds. —
!– Cached page generated by WP-Super-Cache on 2014-11-05 19:05:52 —
!– super cache —
Meaning that is a cached page.
Clicking the event name is just a link (the response is often cached), clicking the view details button is a form submission (which are usually not cached) so although you end up in the same place how you get there is very different.
The easiest way to remove the rouge WP-Super-Cache cache files is to simply re-install the plugin, disable caching (the option NOT the plugin) then use the plugin to purge/delete the cache for you – http://take.ms/1QfB0
If that still does not work it is possible to to so manually via FTP, but please try the above steps first.
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Serdar Ugurlu
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December 18, 2014 at 4:36 am
Tony !
T H A N K Y O U !!!!!!!
So Much !
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