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Event is missing

Posted: December 17, 2013 at 2:56 pm


Jill Annis

December 17, 2013 at 2:56 pm

Hello,
I’ve become frustrated after submitting several events. After creating the new events, submitting them and constantly clicking “update” every few minutes I have found that my events disappear from event overview. They are in-active events. One old event created by my web designer as a test is the only one that appears in the event overview.

WP standard theme version 3.8

LITE version, no installed add-ons
new installation that web designer installed.
http://www.simplyorganizedwithjill.com

Thank you!
Jill


Josh

  • Support Staff

December 18, 2013 at 7:41 am

Hi Jill,

Are you able to view the events from the front end? If so, can you post a link to one so we can take a look?


Jill Annis

December 18, 2013 at 9:53 am

Josh, I don’t know what you mean by front end—pardon me. Could you explain? The events I submitted last week are not visible to me anywhere.
This is what I see.

http://www.simplyorganizedwithjill.com/wp-admin/admin.php?page=events

The one event listed is one my website designer set up as a test event. Thanks.


Josh Alexander

December 18, 2013 at 4:15 pm

I think I am having this exact same issue:

Add new event
Is this an active event? No
Submit new event
Get taken to an overview page that only shows my new event
Click away from it, click back to overview… event vanished.

It doesn’t show up on the front end because it’s not an active event, right?

Version 3.1.35.L
WP 3.7.1


Josh

  • Support Staff

December 18, 2013 at 8:29 pm

Hi there,

This looks like there was a change the the way that the Event Overview query is run that did not take the lite version into consideration. One way to work around this is to edit line 171 of the current lite version’s includes/event-management/queries.php file so it reads:

$SQL .= 'WHERE e.event_status = "A" OR e.event_status = "O" ';

I’ll send a ticket to the dev team so this can be fixed in the next update.


Josh Alexander

December 18, 2013 at 11:19 pm

That fixed mine! Thanks!


Dean

December 18, 2013 at 11:59 pm

@josh, glad to hear that!


Jill Annis

December 19, 2013 at 6:12 am

I hope my web designer can edit the line so I don’t have to wait for the update. Thanks.


Dean

December 19, 2013 at 6:30 am

We will try and get the issue resolved as soon as possible but hopefully your web designer can resolve it in the meantime.

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