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Event Espresso will not let me update

Posted: September 24, 2014 at 12:23 pm


Ann Marie Gill

September 24, 2014 at 12:23 pm

I see this on my screen yet I have a valid Support License Key and only on one domain. What gives?

A new version of Event Espresso is available. View What’s New with version 3.1.36.6.P. A valid Support License Key is needed to enable automatic upgrades. Your current account does not allow automatic upgrades on more than one domain. Please log in to your Event Espresso account to manage your Support License Keys or purchase a support license right now.


Tony

  • Support Staff

    •

September 24, 2014 at 12:25 pm

Hi Anne Marie,

Your license key has been reset.

Please go to Event Espresso -> General Settings.

Remove the license key (cut) and save the settings, replace the license key (paste) and save the settings once more.

Be sure to check for any white space before/after the key when pasting.

This should then allow you to update.

The support post ‘Event Espresso will not let me update’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Tony 9 years, 7 months ago ago

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