Support

Home Forums Event Espresso Premium Event Espresso Not able to Automatically Update

Event Espresso Not able to Automatically Update

Posted: February 28, 2014 at 1:57 pm


AMprojectpray

February 28, 2014 at 1:57 pm

Was looking to update Event Espresso, but I get a message that says the following: “There is an automatic update for Event Espresso available but your Site License Key has not been set. For EE3+ users, please go to the Event Espresso General Settings page to set your Site License Key. For EE4+ users, please go to the Your Organization Settings page”.

A couple of things:
– I’ve already entered my site license key
– I’ve purchased a single site license
– I’m running Multi-Site, but the plugin is only activated on the site I purchased it for


Lorenzo Orlando Caum

  • Support Staff

February 28, 2014 at 2:11 pm

Hi Laura,

Could you please backup your WordPress?

Then follow this guide for a manual update (needed for Multisite):

https://eventespresso.com/wiki/updating-event-espresso/#update_manually


Lorenzo

The support post ‘Event Espresso Not able to Automatically Update’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso