Support

Home Forums Event Espresso Premium Event espresso new installation not working

Event espresso new installation not working

Posted: January 17, 2014 at 1:40 pm


isopek

January 17, 2014 at 1:40 pm

hello community
recently purshased a developer licence, uploaded necessary plugin and activated, some features are missing, and i can’t create new events on my test server ,
can someone help i ll give credentials for asap?


Josh

  • Support Staff

January 17, 2014 at 3:32 pm

Hi there,

Can you let us know which features are missing? Also, what happens when you try to create an event? Does it throw an error message, if so, what’s that error message?


isopek

January 17, 2014 at 3:38 pm

ty for replying,
no error msg, event date is not present, we can’t upload featured image, created image is not saved etc…


isopek

January 17, 2014 at 3:40 pm

as you can see :
http://imagizer.imageshack.us/v2/800x600q90/839/cgpj.png


Josh

  • Support Staff

January 17, 2014 at 4:09 pm

Hi there,

Is the Roles and Permissions Pro plugin active by chance? If so can you try to deactivate it?


isopek

January 17, 2014 at 4:15 pm

it works when i desactivate it, ty


Josh

  • Support Staff

January 17, 2014 at 4:19 pm

This is because the Roles and Permissions Pro plugin requires that the Roles and Permissions Basic plugin be installed with it. You can activate it again after you install the R&P Basic plugin if you need to use Roles and Permissions features.

https://eventespresso.com/wiki/roles-and-permissions-pro/

The support post ‘Event espresso new installation not working’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso