Event Espresso mobile app has delay

Posted: February 21, 2013 at 1:39 pm

February 21, 2013 at 1:39 pm

I noticed that the event espresso mobile app has a delay before it rejects a QR code on a ticket.

On a single (one attendee) ticket, I was able to scan it maybe 5 times before it rejected it. I checked the database each time, and it incremented the checked_in_quantity each time, even when it went beyond the quantity value.

Just wanted to alert someone of this if it isn’t already known.

Seth Shoultes

Support Staff

February 21, 2013 at 10:50 pm

This sometimes happens when a caching plugin is installed on the WordPress website. If you have a caching plugin installed, you will need to disable caching of Event Espresso database tables.

If you do not have caching turned on, then it could be a problem with the connection to the web server.

Noah Purves-Smith

February 26, 2013 at 10:00 am

Thanks. We do have a caching plugin. I will try to disable caching Event Espresso tables.

Dean

February 27, 2013 at 12:31 am

Please let us know if that resolves the issue or not.

Thanks!

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Event Espresso mobile app has delay

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