Support

Home Forums Event Espresso Premium Event Espresso 3->4 Ideal payment problem

Event Espresso 3->4 Ideal payment problem

Posted: June 24, 2016 at 2:00 am


tiey75

June 24, 2016 at 2:00 am

Hello,

I recently migrate from EE3->EE4 and now my plugin Ideal for the payment deosn’t work properly. On EE3 there was no problem.
Is the Ideal Plugin have a specific version for EE4 ? Do I need to change the version ?

regards

t.


Tony

  • Support Staff

June 24, 2016 at 2:43 am

Hi there,

EE3 add-ons are not compatible with EE4, they both have their own set of add-ons.

For EE4 we have the EE4 iDeal Mollie payment method.

Which plugin are you currently using?


tiey75

June 24, 2016 at 3:00 am

Hello I’m using The Pronamic iDEAL plugin 4.2.3
I need to interface it with Ingenico Ogone Gateway.
Do you have a link for download iDeal Mollie if it’s the solution.

t.


Josh

  • Support Staff

June 24, 2016 at 10:14 am

The iDeal Mollie add-on is only a solution if you’re using the Mollie gateway. The Pronamic iDEAL plugin page lists Ingenico Ogone as one of the supported gateways, and it also says it’s compatible with up to Event Espresso 4.6.17.

You can post a topic on the Pronamic iDEAL support forums and check to see if their plugin is compatible with Event Espresso 4.9.

https://wordpress.org/support/plugin/pronamic-ideal


tiey75

June 24, 2016 at 10:17 am

Is it possible to downgrade to 4.6.17.
Where can I download it ?
Because I really need the Pronamic iDeal plugin …

thanks


Josh

  • Support Staff

June 24, 2016 at 10:34 am

There’s no reason why it should only work in 4.6.17 and not the current version, and it would not be wise to downgrade to 4.6.17.


Tony

  • Support Staff

June 24, 2016 at 10:36 am

Can you provide details of the problem your having with Pronamic?

It seems I can’t even activate the plugin on any of my test sites as it throws a fatal error.


tiey75

June 24, 2016 at 10:43 am

The plugin have a test button in iDeal Configurations panel and it works perfectly.
but when I try to pay online via the registration form I have an error.
I have no idea why.


Tony

  • Support Staff

June 24, 2016 at 10:46 am

You will most likely need to discuss this with the pronamic plugin developers however can you post the error you see on the site here?

If we have seen something similar before we may be able to help point you in the right direction.


tiey75

June 24, 2016 at 11:12 am

Just to investigate, is it possible to have the 4.6 version ?
Ii’ll install it manually.
I’ll made you a return about it.

thanks in advance.

t.


tiey75

June 24, 2016 at 11:14 am

Here is the Error message return by Ogone
ERROR, PAY METHOD NOT FOUND FOR : iDeal


Josh

  • Support Staff

June 24, 2016 at 11:53 am

Older versions of Event Espresso 4 can be found here:

https://github.com/eventespresso/event-espresso-core/releases

Please note however, you’ll need to wipe the EE4 data from the site before you downgrade, then you’ll be able to migrate any data from EE3.

The support post ‘Event Espresso 3->4 Ideal payment problem’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso