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Todd Withrow
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June 11, 2015 at 7:24 am
After upgrading WordPress I’m now getting “There was an error in your submission. The event was not saved! Please try again. WordPress database error:”
According to another support thread – “That sounds like the issue from the latest WP security fix. It wipes out any change where an input field has more than the allowed characters.”
It states to upgrade to 3.1.37.4.P go to this link: https://eventespresso.com/wiki/updating-event-espresso/
But when I go there the only thing there is about updating version 4 or migrating to version 4.
At the top of my screen I see:
The current version of EE3 is 3.1.37.4.P [ download EE3 | view changelog for EE3 | demo EE3 ]
But when I click on “download EE3] I’m taken to where I can download Event Espresso Lite v3.1.37.L.
I’ve gone to my account page but there is no download link for it there either. So were can I get version 3.1.37.4.P?
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Tony
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June 11, 2015 at 10:04 am
Hi Todd,
Do you currently have an active support/update license?
The reason you can not see the download is the current account your are using does not have a license. Do you have another account with an active license?
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Todd Withrow
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June 18, 2015 at 7:37 am
No this is the only license we have. So are you telling me that in order to get a bug fix for an existing version we have installed we have to purchase a new license?
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Tony
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June 18, 2015 at 10:35 am
Hi Todd,
Yes, all Event Espresso licenses entitle you to 12 months updates and support.
If you do not have an active license you will need to purchase one in order to update Event Espresso Premium.
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