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Grace Lever
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January 14, 2014 at 8:46 pm
Hello,
We’re integrating Event Espresso with the Infusionsoft integration and are experiencing three problems/concerns:
1. Every time a registration is sent from Event Espresso to Infusionsoft a new product is created even if that product/event already exists. Sometimes they have the same SKU, other times it is unique. We don’t want a new product created – we want it to connect with the corresponding current product. Please advise how this can be set-up.
2. We have a custom field called “Dietary Requirements” set up inside Infusionsoft and want to include that in our Event Espresso registration – how do we go about merging that custom data in to Infusionsoft’s custom field? Is there a simple way to do this without medling with the PHP for non code-centric clients?
3. All EE registrations have their email status as “Non-marketable”. All other integrations just come in with an email status as “Unconfirmed”. Have you seen this problem with other accounts (its happening with a few of my clients)?
Thank you, a response in the next 24-48 hours would be greatly appreciated to ensure our client’s projects aren’t delayed. If a phone training is required, I can be reached on Skype at a time that suits.
Kind Regards,
Grace Lever
Infusionsoft Certified Consultant
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This topic was modified 10 years, 3 months ago by
 Grace Lever.
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This topic was modified 4 years, 2 months ago by
 Garth.
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Grace Lever
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January 15, 2014 at 7:10 pm
Hello,
Could an EE Technician please urgently respond to this request?
Thank you.
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Sidney Harrell
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January 16, 2014 at 10:49 am
1. Are you using version 1.2 of the infusionsoft add-on? We were seeing the duplicate products problem in earlier versions, but it was fixed in version 1.2.
2. You would need to add a function to the filter_hook_espresso_infusionsoft_extra_attendee_data filter to add the custom field to the attendee data before it is sent to infusionsoft.
3. The default email status when an individual contact is created is “non-marketable”. You could add a function to the action_hook_espresso_save_attendee_data filter with priority greater than 100 to make an api call to opt_in to change the email status to “un-confirmed”.
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Grace Lever
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January 21, 2014 at 2:46 am
Hi There,
Thank you for this. Just wondering where I add the function to the filter_hook_espresso_infusionsoft_extra_attendee_data? Do you have any step-by-step instructions for this?
Thank you.
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Seth Shoultes
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January 21, 2014 at 11:29 am
You will need to be familiar with WordPress Plugin API/Hooks. In this particular case you will need to use a filter (http://codex.wordpress.org/Plugin_API/Filter_Reference).
Here is kind of a related example: https://eventespresso.com/wiki/infusionsoft-addon/#custom_fields
I hope that helps?
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