Support

Home Forums Event Espresso Premium Event Edit page ticket order

Event Edit page ticket order

Posted: October 22, 2014 at 11:20 am


OGSConference

October 22, 2014 at 11:20 am

I have an event with 5 datetimes and 10 tickets. I find that I cannot set the correct order of the tickets on the screen. I can drag and drop them into the order I want but after an update the presented order is different. After some experimenting I learned that changing the order of datetimes affects the order of the tickets. I have a before and after screen shot if you would like to see it. the order in the view event page seems to closely resemble the requested order, rather than the “adjusted” order in the Event edit page.

WordPress Version:
4.0
PHP Version:
5.3.28
MySQL Version:
5.0.92
Event Espresso Version:
4.4.3.p
WordPress Address (URL):
http://www.ogs.on.ca/conference
Site address (URL):
http://www.ogs.on.ca/conference


Lorenzo Orlando Caum

  • Support Staff

October 22, 2014 at 2:14 pm

Hi,

I haven’t been able to duplicate this issue. Can you record a video of this change in the event editor?


Lorenzo


OGSConference

October 22, 2014 at 2:16 pm

I have a before and after screen shot. how do I attach the file?


Lorenzo Orlando Caum

  • Support Staff

October 22, 2014 at 2:28 pm

Hi,

We’ll need to be able to duplicate the issue on more than one site before we can create a bug report.

Can do you duplicate the issue with a new event?


Lorenzo


OGSConference

October 22, 2014 at 2:29 pm

You asked for a video. I asked how do you want it uploaded. I await an answer.


Lorenzo Orlando Caum

  • Support Staff

October 22, 2014 at 2:36 pm

Hi,

You can upload to a free service like Getcloudapp.com or Tinygrab.com or even your WordPress media and link to it here.

If you haven’t already done so, be sure to test on defaults:

+ Default WordPress theme
+ Only Event Espresso activated

Again, before a bug ticket can be created, we’ll need to see the issue on more than one site.


Lorenzo


OGSConference

October 22, 2014 at 2:38 pm

I’ll get to this tomorrow.

The support post ‘Event Edit page ticket order’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso