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Event csv import not working

Posted: July 18, 2013 at 2:05 pm


BrooklineTaiChi

July 18, 2013 at 2:05 pm

I’ve searched the forums and it looks as if others may have had the same or similar problem, but the resolutions aren’t posted publicly.

I have verified the following: my filename is “events.csv”, my dates are formatted like YYYY-MM-DD, and I have no apostrophes. I have used the provided template. My data rows have a 1 in the first column.

When I upload, I get
<pre class=”brush: text; gutter: true; first-line: 1; highlight: []; html-script: false”>File uploaded successfully. – events.csv

Upload file has been deleted.
Added a total of -1 events to the database.

Here is a snippet from my file:
<pre class=”brush: text; gutter: true; first-line: 1; highlight: []; html-script: false”>0,event_name,event_desc,address,city,state,country,zip,phone,display_desc,event_identifier,start_date,end_date,start_time,end_time,reg_limit,event_cost,allow_multiple,additional_limit,send_mail,is_active,conf_mail,registration_start,registration_end
1,Tai Chi Short Form Introduction (Part 1 of 3),"Meeting Times:

Mondays 8:30-9:30pm with Nelson Wong
Tuesdays 11:35a-12:15pm with Bill Robertson
Saturdays 2:15-3:15pm with Nelson Wong",,,,,,,,,2013-09-03,2013-10-21,8:00:00,22:00:00,,,Y,,Y,Y,Y,2013-08-12,2013-10-28
1,Tai Chi Short Form Introduction (Part 2 of 3),"Meeting Times:

Tuesdays 11:35-12:35pm with Bill Robertson
Thursdays 6:20-7:20pm with Nelson Wong
Saturdays 1:10-2:10pm with Nelson Wong",,,,,,,,,2013-09-03,2013-10-21,8:00:00,22:00:00,,,Y,,Y,Y,Y,2013-08-12,2013-10-28
1,Tai Chi Short Form Introduction (Part 3 of 3),"Meeting Times:

Mondays 8:30-9:30pm with Dan Kleiman
Tuesdays 10:30-11:30am with Bill Robertson
Thursdays 6:20-7:20pm with Dan Kleiman
Saturdays 12:05-1:05pm with Nelson Wong",,,,,,,,,2013-09-03,2013-10-21,8:00:00,22:00:00,,,Y,,Y,Y,Y,2013-08-12,2013-10-28

Can someone help me determine the problem?


BrooklineTaiChi

July 18, 2013 at 2:06 pm

looks like my attempts to format as plain text didn’t work, hope you can read it


Josh

  • Support Staff

July 18, 2013 at 2:32 pm

Hi Dan,

What you’ve posted helps. It looks like a lot of the columns have no information entered. These include address, cost, reg_limit, show description, and event identifier (the event identifier can be anything as long as each event identifier is unique)


BrooklineTaiChi

July 18, 2013 at 2:44 pm

Are those all required fields?

We are a school, so these all take place at the same address (I can copy and paste if this is an issue, but I don’t add an address in the Event editor)

Cost I left blank because most of these courses have several prices that was going to add after the import.

There is no reg limit (do I need to enter 99999 or something?)

I can add “Y” to show description

I have already tried adding unique event identifiers, and I got the same result.


BrooklineTaiChi

July 18, 2013 at 2:47 pm

Sorry, but I am not seeing a column right now for address…can you help me locate it? Or is it not in the template? I am attempting to add other values in the blanks and try that…


BrooklineTaiChi

July 18, 2013 at 2:47 pm

Sorry, I discovered hidden columns…ignore that last reply.


BrooklineTaiChi

July 18, 2013 at 2:51 pm

What would I put in “additional_limit”? Is that Y/N? Or a number?


BrooklineTaiChi

July 18, 2013 at 2:59 pm

I have entered data in every other column, except for “additional_limit” as I am not sure what to put in there, but I am still getting the same result. My upload file now looks like this (the first few records):

0,event_name,event_desc,address,city,state,country,zip,phone,display_desc,event_identifier,start_date,end_date,start_time,end_time,reg_limit,event_cost,allow_multiple,additional_limit,send_mail,is_active,conf_mail,registration_start,registration_end
1,Tai Chi Short Form Introduction (Part 1 of 3),”Meeting Times:

Mondays 8:30-9:30pm with Nelson Wong
Tuesdays 11:35a-12:15pm with Bill Robertson
Saturdays 2:15-3:15pm with Nelson Wong”,131 Cypress Street,Brookline,MA,USA,02445, (617) 277-2975,Y,2013-09-tcsf-intro-1,2013-09-03,2013-10-21,8:00:00,22:00:00,999,$180,Y,,Y,Y,Y,2013-08-12,2013-10-28
1,Tai Chi Short Form Introduction (Part 2 of 3),”Meeting Times:

Tuesdays 11:35-12:35pm with Bill Robertson
Thursdays 6:20-7:20pm with Nelson Wong
Saturdays 1:10-2:10pm with Nelson Wong”,131 Cypress Street,Brookline,MA,USA,02445, (617) 277-2975,Y,2013-09-tcsf-intro-2,2013-09-03,2013-10-21,8:00:00,22:00:00,999,$180,Y,,Y,Y,Y,2013-08-12,2013-10-28
1,Tai Chi Short Form Introduction (Part 3 of 3),”Meeting Times:

Mondays 8:30-9:30pm with Dan Kleiman
Tuesdays 10:30-11:30am with Bill Robertson
Thursdays 6:20-7:20pm with Dan Kleiman
Saturdays 12:05-1:05pm with Nelson Wong”,131 Cypress Street,Brookline,MA,USA,02445, (617) 277-2975,Y,2013-09-tcsf-intro-3,2013-09-03,2013-10-21,8:00:00,22:00:00,999,$180,Y,,Y,Y,Y,2013-08-12,2013-10-28


BrooklineTaiChi

July 18, 2013 at 3:02 pm

I just tried adding a “5” to that field, since I was guessing it was the “Max group attendees” field. I am getting the same error as I reported.


Josh

  • Support Staff

July 18, 2013 at 9:25 pm

Hi Dan,

I went through and cleaned this up a bit. It looks like the line breaks in the event’s description were also causing issues, so I replaced them with html break tags. I tested the exported CSV file and it imported successfully. Here’s a copy that you can use:

https://dl.dropboxusercontent.com/u/64768467/events.csv


BrooklineTaiChi

July 24, 2013 at 1:25 pm

Thanks, I’ve been offline for nearly a week, so I’d like to close this out today if possible. I only pasted a snippet of the file in this thread, so I’ll need to replicate the changes you made in my original file. Was it only replacing line breaks in the description with html tags? Or was there anything else? Thanks in advance.


Josh

  • Support Staff

July 24, 2013 at 3:17 pm

As far as I can remember that was the main thing. If you see anything different in the file that I posted above they are likely minor things that may not have made a difference.


BrooklineTaiChi

August 5, 2013 at 1:05 pm

I am not sure which of the two final things I tried worked, as I tried them at the same time…in the interest of time. I copied whatever quote mark was in your sample (in the dropbox) and used replace in my file, and while I was in Numbers ( I am on a Mac) I chose to “Save As…” and chose some Windows format…and then it finally worked. The rest of the suggestions were resulting in the same error as I reported. Just in case this helps anybody else. I appreciate having access to “beta” stuff, but I think the bulk import needs more work OR more documentation.

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