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gavcaz
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June 28, 2014 at 6:14 pm
I have an issue with people canceling their registration for an event but after they cancel their name is still included in the attendee list displayed on the page. Any suggestions on resolving this?
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Lorenzo Orlando Caum
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June 29, 2014 at 2:46 pm
Hello,
Could you go to the Attendee Record Screen and let us know what the Status is for this attendee?
http://cl.ly/image/1q2p2m3F3i1e
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Lorenzo
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gavcaz
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July 1, 2014 at 7:22 pm
It appears that the person is still showing up even though they cancelled their registration. Does this mean someone will have to go in and manually delete that attendee? Is there anyway to do that automatically?
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Dean
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July 2, 2014 at 2:59 am
Hi,
Right now manually deleting them would be the only way. Once 3.1.37 is released, there will be an filter hook available which with a small function will allow you to hide those cancelled attendees.
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