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Event Attendee Not Being Removed From Attendee List After Canceling Registration

Posted: June 28, 2014 at 6:14 pm

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Lorenzo Orlando Caum

  • Support Staff

    •

June 29, 2014 at 2:46 pm

Hello,

Could you go to the Attendee Record Screen and let us know what the Status is for this attendee?

http://cl.ly/image/1q2p2m3F3i1e

—
Lorenzo


gavcaz

July 1, 2014 at 7:22 pm

It appears that the person is still showing up even though they cancelled their registration. Does this mean someone will have to go in and manually delete that attendee? Is there anyway to do that automatically?


Dean

July 2, 2014 at 2:59 am

Hi,

Right now manually deleting them would be the only way. Once 3.1.37 is released, there will be an filter hook available which with a small function will allow you to hide those cancelled attendees.
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Updated by Dean 10 years, 5 months ago ago

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