Support

Home Forums Event Espresso Premium Errors when testing payment reminder functionality on EE4

Errors when testing payment reminder functionality on EE4

Posted: June 18, 2015 at 6:45 am


Gareth Talamini

June 18, 2015 at 6:45 am

Hi, I’m testing the payment reminder emails and resending the original registration emails and I’m coming up against an error on most of the linked pages when you click on “retry your payment” or “make a payment here” within the emails:

error screen cap

At least one registration doesn’t error when I click through, but I can’t see any differences between that registration and the ones firing the error. I’m wondering if anyone else has run into something similar and has some suggestions.

Thanks.


Tony

  • Support Staff

June 18, 2015 at 6:59 am

Hi Gareth,

This is caused by a session conflict when you open multiple payment links.

The initial link you open will start a session and pull in all of the information required for the registration. The links after that will check the reg_url_link you provided in the link with the currently active session and throw an error if they do not match.

If you go to your registration-cancelled page (which is usually youdomain.com/registration-cancelled/) between each testing link you will clear your session and all links should work the same as the first.


Gareth Talamini

June 18, 2015 at 7:20 am

Ah! Perfect, thanks so much!


Tony

  • Support Staff

June 18, 2015 at 10:27 am

Your most welcome 🙂

The support post ‘Errors when testing payment reminder functionality on EE4’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso