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Error when moving attendee registration

Posted: November 15, 2017 at 6:56 pm


Sean Baxter

November 15, 2017 at 6:56 pm

When attempting to move an attendee to a later event, I receive this error after picking the event, then the ticket:

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.


Tony

  • Support Staff

November 16, 2017 at 4:39 am

Hi Sean,

If you check your servers error log (your host will usually provide a section to view the logs in your control panel or you can use FTP and look for a error_log or similar file) you should have a more descriptive error for this there.

Can you post that error please?

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