Support

September 3, 2013 at 4:02 pm

Hi Donna,

I’ve just ran a quick test on the ‘Birds on a Wire’ event and managed to get through to the Payment Overview, which is were I stopped.

Do you know what the error message is and also at what point in the registration?

September 4, 2013 at 2:05 pm

Hi Donna,

It sounds like the error message may be:

“Attention: your transaction was declined for the following reason(s): Line item 1 is invalid. Response Code: 3 Response Subcode: 1?

If that’s the error message that is being displayed you can resolve this by updating to the current version of Event Espresso (currently version 3.1.34.1.P)