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Lawrence Lim
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September 16, 2016 at 5:42 am
Dear Support,
How do I resolve the following error? The logo file does exists.
“Warning: getimagesize(http://www.jennybakery.sg/sg/wp-content/uploads/2016/09/JennyLogox250x250.png): failed to open stream: HTTP request failed! HTTP/1.1 403 Forbidden in /home/jennybak/public_html/sg/wp-content/plugins/event-espresso-core-reg/core/libraries/shortcodes/EE_Transaction_Shortcodes.lib.php on line 335″
ScreenShot
My Setup
-Theme Ice Mocha v1.05
-WP 4.6.1
-USERPRO 4.0
-EE 4.9.11p
-Barcode Scanner Version 1.0.9.p
-Calendar 3.2.7.p
-Table 1.3.5.p
-Ticketing 1.0.4.p
-WP Users 2.0.11.p
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Tony
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September 16, 2016 at 5:56 am
Hi there,
403 Forbidden means your server is refusing the connection.
Can you check with your host that allow_url_fopen is enabled on the server please.
Is this shown when you when you view the Receipt or within the PDF download?
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Lawrence Lim
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September 16, 2016 at 10:39 pm
Dear Tony,
I did a search and found out iTheme Security is due to iTheme protection. According to the solution, we just need to disable the following
Banned Users->Enable HackRepair.com’s blacklist feature (DISABLE THIS)
Thanks a lot and please close this call support. Thanks again
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