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error after installing recurring event manager

Posted: July 20, 2016 at 5:15 am


ANNE

July 20, 2016 at 5:15 am

Hi EE,
today i began a fresh install of EE3 version 3.1.37.8.P to my test server, it works on some sites but i am getting the following error log and i can’t access the dashboard on a few of my wordpress sites that have this installed.
i can access it one or two blog sites. the Recurring event manager was only purchased today.

[Wed Jul 20 11:14:22.547328 2016] [:error] [pid 7449] [client 10.144.155.39:52758] PHP Fatal error: Cannot redeclare espresso3_duplicate_plugin_error() (previously declared in /opt/wordpressmu/wp-content/plugins/event-espresso/espresso.php:57) in /opt/wordpressmu/wp-content/plugins/event-espresso-free/espresso.php on line 61, referer: https://blogt.kingston.ac.uk/wp-admin/network/sites.php?s=tel&action=blogs
[Wed Jul 20 11:14:32.780093 2016] [:error] [pid 7593] [client 10.144.155.39:52763] PHP Fatal error: Cannot redeclare espresso3_duplicate_plugin_error() (previously declared in /opt/wordpressmu/wp-content/plugins/event-espresso/espresso.php:57) in /opt/wordpressmu/wp-content/plugins/event-espresso-free/espresso.php on line 61, referer: https://blogt.kingston.ac.uk/wp-admin/network/sites.php?s=tel&action=blogs
[Wed Jul 20 11:14:35.097137 2016] [:error] [pid 7606] [client 10.144.155.39:52766] PHP Fatal error: Cannot redeclare espresso3_duplicate_plugin_error() (previously declared in /opt/wordpressmu/wp-content/plugins/event-espresso/espresso.php:57) in /opt/wordpressmu/wp-content/plugins/event-espresso-free/espresso.php on line 61
[Wed Jul 20 11:14:57.131055 2016] [:error] [pid 7620] [client 10.144.155.39:52770] PHP Fatal error: Cannot redeclare espresso3_duplicate_plugin_error() (previously declared in /opt/wordpressmu/wp-content/plugins/event-espresso/espresso.php:57) in /opt/wordpressmu/wp-content/plugins/event-espresso-free/espresso.php on line 61
[Wed Jul 20 11:16:37.676977 2016] [:error] [pid 7449] [client 10.144.155.39:52844] PHP Fatal error: Cannot redeclare espresso3_duplicate_plugin_error() (previously declared in /opt/wordpressmu/wp-content/plugins/event-espresso/espresso.php:57) in /opt/wordpressmu/wp-content/plugins/event-espresso-free/espresso.php on line 61, referer: https://blogt.kingston.ac.uk/wp-admin/network/sites.php?s=tel&action=blogs
[Wed Jul 20 11:17:50.961102 2016] [:error] [pid 7598] [client 10.144.155.39:52890] PHP Fatal error: Cannot redeclare espresso3_duplicate_plugin_error() (previously declared in /opt/wordpressmu/wp-content/plugins/event-espresso/espresso.php:57) in /opt/wordpressmu/wp-content/plugins/event-espresso-free/espresso.php on line 61, referer: https://blogt.kingston.ac.uk/wp-admin/network/site-info.php?id=614
[Wed Jul 20 11:21:00.859738 2016] [:error] [pid 7683] [client 10.144.155.88:40779] PHP Fatal error: Cannot redeclare espresso3_duplicate_plugin_error() (previously declared in /opt/wordpressmu/wp-content/plugins/event-espresso/espresso.php:57) in /opt/wordpressmu/wp-content/plugins/event-espresso-free/espresso.php on line 61
[Wed Jul 20 11:21:29.712355 2016] [:error] [pid 7277] [client 10.144.155.88:40783] PHP Fatal error: Cannot redeclare espresso3_duplicate_plugin_error() (previously declared in /opt/wordpressmu/wp-content/plugins/event-espresso/espresso.php:57) in /opt/wordpressmu/wp-content/plugins/event-espresso-free/espresso.php on line 61
[Wed Jul 20 11:21:44.796588 2016] [:error] [pid 7277] [client 10.144.155.88:40788] PHP Fatal error: Cannot redeclare espresso3_duplicate_plugin_error() (previously declared in /opt/wordpressmu/wp-content/plugins/event-espresso/espresso.php:57) in /opt/wordpressmu/wp-content/plugins/event-espresso-free/espresso.php on line 61
[Wed Jul 20 11:21:45.933838 2016] [:error] [pid 7727] [client 10.144.155.39:53018] PHP Fatal error: Cannot redeclare espresso3_duplicate_plugin_error() (previously declared in /opt/wordpressmu/wp-content/plugins/event-espresso/espresso.php:57) in /opt/wordpressmu/wp-content/plugins/event-espresso-free/espresso.php on line 61
[Wed Jul 20 11:21:48.828039 2016] [:error] [pid 7620] [client 10.144.155.88:40798] PHP Fatal error: Cannot redeclare espresso3_duplicate_plugin_error() (previously declared in /opt/wordpressmu/wp-content/plugins/event-espresso/espresso.php:57) in /opt/wordpressmu/wp-content/plugins/event-espresso-free/espresso.php on line 61
[Wed Jul 20 11:22:51.554474 2016] [:error] [pid 7620] [client 10.144.155.88:40837] PHP Fatal error: Cannot redeclare espresso3_duplicate_plugin_error() (previously declared in /opt/wordpressmu/wp-content/plugins/event-espresso/espresso.php:57) in /opt/wordpressmu/wp-content/plugins/event-espresso-free/espresso.php on line 61
[Wed Jul 20 11:23:22.985599 2016] [:error] [pid 7598] [client 10.144.155.39:53061] WordPress database error Table ‘wordpress.wp_635_events_recurrence’ doesn’t exist for query SELECT COUNT(‘recurrence_id’) FROM wp_635_events_recurrence made by require_once(‘wp-admin/admin.php’), do_action(‘admin_init’), call_user_func_array, espresso_uxip_rem_active, referer: https://blogt.kingston.ac.uk/wp-admin/network/sites.php?s=hscs&action=blogs
[Wed Jul 20 11:23:27.136981 2016] [:error] [pid 7598] [client 10.144.155.39:53061] PHP Warning: Illegal string offset ‘timestamp’ in /opt/wordpressmu/wp-content/plugins/firestats/firestats-wordpress.php on line 1081, referer: https://blogt.kingston.ac.uk/wp-admin/network/sites.php?s=hscs&action=blogs
[Wed Jul 20 11:23:27.490221 2016] [:error] [pid 7598] [client 10.144.155.39:53061] PHP Warning: Illegal string offset ‘timestamp’ in /opt/wordpressmu/wp-content/plugins/firestats/firestats-wordpress.php on line 1081, referer: https://blogt.kingston.ac.uk/wp-admin/network/sites.php?s=hscs&action=blogs
[Wed Jul 20 11:23:27.734513 2016] [:error] [pid 7598] [client 10.144.155.39:53061] PHP Warning: Illegal string offset ‘timestamp’ in /opt/wordpressmu/wp-content/plugins/firestats/firestats-wordpress.php on line 1081, referer: https://blogt.kingston.ac.uk/wp-admin/network/sites.php?s=hscs&action=blogs
[Wed Jul 20 11:23:27.850813 2016] [:error] [pid 7598] [client 10.144.155.39:53061] PHP Warning: Illegal string offset ‘timestamp’ in /opt/wordpressmu/wp-content/plugins/firestats/firestats-wordpress.php on line 1081, referer: https://blogt.kingston.ac.uk/wp-admin/network/sites.php?s=hscs&action=blogs
can you help with this


Tony

  • Support Staff

July 20, 2016 at 5:48 am

Hi there,

For this error:

PHP Fatal error: Cannot redeclare espresso3_duplicate_plugin_error() (previously declared in /opt/wordpressmu/wp-content/plugins/event-espresso/espresso.php:57) in /opt/wordpressmu/wp-content/plugins/event-espresso-free/espresso.php on line 61,

I looks like you have both Event Espresso 3 Premium and Event Espresso 3 Lite activated at the same time. You’ll need to de-activate EE3 Lite and just use Premium, you can’t have both activate at once.

(EE3 Lite is the basic version of the plugin, EE3 Premium has all of the features of Lite plus more)

You can de-activate EE3 lite by renaming this directory:

/wp-content/plugins/event-espresso-free/

to something other than /event-espresso-free/ using ftp (add ‘-temp’ to the end of directory name for example) and then navigating to your plugins menus in WordPress.

[Wed Jul 20 11:23:22.985599 2016] [:error] [pid 7598] [client 10.144.155.39:53061] WordPress database error Table ‘wordpress.wp_635_events_recurrence’ doesn’t exist for query SELECT COUNT(‘recurrence_id’) FROM wp_635_events_recurrence made by require_once(‘wp-admin/admin.php’), do_action(‘admin_init’), call_user_func_array, espresso_uxip_rem_active,

That could be happening because of the above error, if both version of EE are trying to run it will fatal error before the tables are created.

Event Espresso does not officially support multisite installs, are you networking activating EE or installing on individual sites?


ANNE

July 20, 2016 at 6:27 am

hi
when i was installing i did active the EE light but realised it was not active before, i then deactivated it again and it is not running now. the problem is that it corrupted one of the blogs which is now unaccessible. Do you think i should go back to my back up because of this.


ANNE

July 20, 2016 at 6:32 am

thank you for your help, i took your advice and change the name in the directory and it now works.
much appreciated.
anne


ANNE

July 20, 2016 at 6:39 am

hi sorry, back again, everything is installed now and i find that most of the events i had booked on the test server have disappeared, is this because they were associated with the lite version of the plugin and i am now using the full plugin or can there be another cause for this.
thanks
Anne


Tony

  • Support Staff

July 20, 2016 at 7:38 am

No your events should still show in both the lite and premium version, were the events expired events or active?

Are you network activating EE?


ANNE

July 20, 2016 at 8:16 am

hi the event were expired events but i didn’t want to lose them from the list, could i do a export from the live blog to the test one to reinstall them to my dev blog?
thanks
Anne


Tony

  • Support Staff

July 20, 2016 at 8:22 am

You should’t need to do that.

Event Espresso premium includes additional filters for the Event Overview and it filters Expired events by default.

Go to Event Espresso -> Event Overview.

At the top of the list you will see a selection of filters. One of those will show ‘Active/Ongoing’, that’s the ‘status’ filter.

Set that to ‘All (Active / Inactive)’ and set the amount of rows to retrieve from the database to say 100 – http://take.ms/jfBqZR

Now click ‘Retrieve’.

Do you see your expired events now?


ANNE

July 20, 2016 at 8:59 am

oh my days, thank you so much for your help today, my events are back.. i need to get used to the new look of this, sorry if i have been annoying
much appreciated.
Anne


Tony

  • Support Staff

July 20, 2016 at 9:04 am

Nope, not annoying at all. We are here to help 🙂

I’m glad you can now see your events, the filters in premium are designed to keep your most recent event (which are usually the event you are most likely to view) as easy to access as possible. You can still access your other events, you just need to set the filters to pull in the information you need.

Please do let us know if you have any further questions.

The support post ‘error after installing recurring event manager’ is closed to new replies.

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Support forum for the Recurring Events Manager add-on.
Documentation for Recurring Events Manager Add-on
http://eventespresso.com/wiki/recurring-events-manager-add-on/

Status: closed

Updated by  Tony 3 years, 8 months ago ago

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