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Error 404 when trying to log in with iPad app

Posted: November 15, 2014 at 1:59 pm


Cameron Ward

November 15, 2014 at 1:59 pm

I installed the event espresso app on my iPad and have tried to log in but get error 404. I have event espresso on my iPhone and have no problem logging in with the same information. Any help with this would be greatly appreciated.


Lorenzo Orlando Caum

  • Support Staff

    •

November 16, 2014 at 8:57 pm

Hi Cameron, could you double-check the credentials? They are case sensitive.

—
Lorenzo


Cameron Ward

November 16, 2014 at 9:50 pm

Hi I have double checked and it’s the exact same as my iPhone login information and I keep getting the same error message.


Josh

  • Support Staff

    •

November 17, 2014 at 8:35 am

Hi Cameron,

Do you have the Espresso API plugin installed and activated? This is a link to its documentation:

https://eventespresso.com/wiki/json-api-add-on/

The newer ticketing apps all use this api instead of the old API.

The support post ‘Error 404 when trying to log in with iPad app’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
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Status: closed

Updated by  Josh 9 years, 5 months ago ago

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