Support

Home › Forums › Event Espresso Premium › Entering a payment for a registrant manually

Entering a payment for a registrant manually

Posted: June 2, 2014 at 10:27 pm


Sue Adams

June 2, 2014 at 10:27 pm

If I receive a check in payment for someone that registered online for a conference, how do I set their registration to show that they paid. I thought I was supposed to go to transaction details, but I’ve looked and looked and can’t find the button anywhere. Thanks!


Tony

  • Support Staff

    •

June 3, 2014 at 5:32 am

Hi Sue,

When you view an individuals transaction, you should see something similar to this – http://take.ms/2HGSP

Are those buttons not there?


Sue Adams

June 3, 2014 at 7:19 am

I found it. Once I hit View transaction details, I have to click an arrow under “Transaction Details” to see the payment button.

The support post ‘Entering a payment for a registrant manually’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Sue Adams 9 years, 11 months ago ago

Topic Tags

Notifications

This topic is: resolved
Event Espresso