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Paul DeLanoit
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April 4, 2014 at 2:14 pm
We have an event on May31,that does not show up in Event Overview.
It shows on the calendar. Same thing happens for an event on Oct 31.
We have 3.1.36.5.P Version 3.8.1, with WP 3.8.1
Registration Page:http://www.stormwisdom.com/calendar-of-events/?mode=day&date=1401260400
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Lorenzo Orlando Caum
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April 4, 2014 at 2:32 pm
Hi Paul,
I looked through your events overview page and found this event for the 31st of May:
http://cl.ly/image/3j0N041b3F45
Is that the correct event?
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Lorenzo
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Paul DeLanoit
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April 4, 2014 at 2:36 pm
Hello Lorenzo, no that is not the event. it is here (Saturday, May 31, 2014) http://www.stormwisdom.com/event-registration-2/?regevent_action=register&event_id=4231. It shows up on our Upcoming Events page here also http://www.stormwisdom.com/calendar-of-events/?mode=day&date=1401260400
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Lorenzo Orlando Caum
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April 4, 2014 at 3:01 pm
Hello, thanks for the links. I just realized that I linked to a date from last year! Sorry about that.
I went through your event registration page and found that event from 2014:
http://cl.ly/image/0T090A2N1W20
http://cl.ly/image/2c1Y0g1B1M0J
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Lorenzo
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Paul DeLanoit
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April 4, 2014 at 3:07 pm
Yes, that is the event. Can I add you as admin to look at Event Overview page?
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Lorenzo Orlando Caum
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April 4, 2014 at 3:22 pm
Hello,
I’m not logged into your site. Try force refreshing the page:
http://en.support.wordpress.com/browser-issues/#force-refresh
If that does not help, try setting it to draft and then publishing again.
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Lorenzo
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Josh
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April 4, 2014 at 3:24 pm
Hi Paul,
When you look at the event overview, can you check to see if the filters are set to show all events? It may be that the event that you’re not seeing is set to a different status, or its dates are set in such a way that it’s not being included in the event overview.
For example, after an event has happened its status changes. Due to popular demand Event Espresso 3 does not by default display events that are done. You can view the past events by changing the status filter. Here’s a screenshot that outlines the select box and button that makes that happen.
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Paul DeLanoit
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April 4, 2014 at 3:41 pm
Hi Josh, yes the filters are set to show all events. the event is set to Ongoing. https://www.evernote.com/shard/s8/sh/4a257ea6-46cf-4aac-a7ce-1445a757492f/152c97f224c61b8615e9f621698a23ce
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Lorenzo Orlando Caum
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April 4, 2014 at 3:59 pm
Hello Paul,
Could you please create a temporary WordPress admin login so I can take a closer look at this issue?
Please share that temporary login through the secure link below:
https://eventespresso.com/send-login-details/
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Lorenzo
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