Support

Home Forums Event Espresso Premium Empty overlay

Empty overlay

Posted: August 13, 2018 at 2:31 pm


Panamahaceyoga

August 13, 2018 at 2:31 pm

Hi, I’m having trouble with my shopping cart, every time I try to add tickets an overlay appears, this overlay is black and I can’t continue with my purchase. If I disable the MER plugin it goes directly to my payment information and I can’t edit my selection or remove it.

Any idea about why is showing up an empty overlay?


Tony

  • Support Staff

August 13, 2018 at 3:11 pm

Hi there,

The modal that loads over the darker overlay is actually loading at the bottom of the page.

Try adding something like this:

#cart-results-modal-wrap-dv {
    top: 20rem!important;
}

To your sites CSS, you can add it in:

Dashboard -> Appearance -> Customize -> Additional CSS.

Then when you add a ticket does it display correctly?


Panamahaceyoga

August 13, 2018 at 6:05 pm

that worked, thanks for the help!

The support post ‘Empty overlay’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso