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Empty Cart

Posted: July 31, 2017 at 6:53 pm


Sarah Schoeller

July 31, 2017 at 6:53 pm

Hello
I’m getting the Empty Cart error below:

It looks like you are attempting to refresh a page after completing your registration or your cart is empty. Please go to the events page and try again.

When I add a ‘/’ to the URL, the page loads correctly.

How do I fix this permanently?

Thanks


Josh

  • Support Staff

July 31, 2017 at 6:55 pm

Hi Sarah,

Can you post a link to the page in question where the event gets added to the cart, so we can investigate further?


Sarah Schoeller

July 31, 2017 at 7:31 pm

Hi Josh. The page is password protected. Can I send you a login?


Sarah Schoeller

August 1, 2017 at 12:29 am

Hi Josh
I’m using this shortcode
[ESPRESSO_CART_LINK anchor=’Click here to make your stall selection’ direct_to_cart=1 moving_to_cart=’Redirecting to cart…’]
Would that have anything to do with it?
It was working up until yesterday?
Sarah


Josh

  • Support Staff

August 1, 2017 at 7:09 am

Hi Sarah,

I suspect that the shortcode would need something like event_id=123 (where the event ID matches the ID of the event). You can send a login via the secure form on this page and we can investigate further.

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Status: closed

Updated by  Josh 1 year, 11 months ago ago

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