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MsBecca
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June 9, 2013 at 10:01 pm
I set up a test event and sent the confirmation email manually to my Yahoo account. However, when I select “special header” for email the email doesn’t get sent. I don’t want the sender to show as WordPress. Is there another way to change this so that it shows my company name instead?
The payment was made for the test event however, EE does not send the confirmation email to my account with the ticket link. It continues to show as “pending” Is there a known reason why this would happen? Thanks.
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Josh
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June 10, 2013 at 9:22 am
Hi there,
You can try installing this plugin if the emails are not sending at all with the header options on:
http://wordpress.org/plugins/send-from/
With the pending payment issue, which payment option is being used? The answer will depend on which payment option is setting the payment to pending.
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MsBecca
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June 10, 2013 at 10:24 am
Thanks, the plugin works. Regarding the payment issue, I am using the Paypal option.
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Josh
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June 10, 2013 at 2:27 pm
Hi there,
We have some documentation on how to set up the PayPal IPN which has some tips that will help you make sure it’s set up correctly in order to change the payment status to complete. Here is a link to the article:
https://eventespresso.com/wiki/how-to-set-up-paypal-ipn/
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MsBecca
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June 10, 2013 at 6:27 pm
Thanks, it is now sending the email with ticket link.
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