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email not working

Posted: January 31, 2018 at 2:03 am


January 31, 2018 at 2:03 am

We have
And wp mail was not working.
i installed mail-check
asked SP and they said:
mail adres must be from same domain.

We fixed this with and test via mail check is working now.
Only not in EE4

What els can I do?


January 31, 2018 at 2:04 am

in functions.php

// Function to change email address
function wpb_sender_email( $original_email_address ) {
    return '';
// Function to change sender name
function wpb_sender_name( $original_email_from ) {
    return 'KingsMen';
// Hooking up our functions to WordPress filters 
add_filter( 'wp_mail_from', 'wpb_sender_email' );
add_filter( 'wp_mail_from_name', 'wpb_sender_name' );


  • Support Staff

January 31, 2018 at 4:34 am

Hi there,

Event Espresso uses the values set in general settings to do exactly the same as the above.

Go to Event Espresso -> General Settings

The ‘Primary Contact Email’ is set as the sender email by default

The ‘Organization Name’ is set as the sender name by default.

Are those values set correctly in your general settings?

If you go to Event Espresso -> Messages -> Message activity. What colour status bar do the messages have in that section? (The bar to the left of each message)

Can upload a screenshot?


February 1, 2018 at 12:52 am

Indeed, that’s it,
Thanks Tony!


  • Support Staff

February 1, 2018 at 4:02 am

You’re most welcome, I’m glad it’s working.

The support post ‘email not working’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3

Documentation for Event Espresso 4

Status: closed

Updated by  Tony 1 year ago ago

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