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email forwarding to wrong address

Posted: August 21, 2015 at 4:36 pm


PascoHR

August 21, 2015 at 4:36 pm

I have updated the admin email address but all registrations are still going to the wrong address.


PascoHR

August 21, 2015 at 4:36 pm

redacted – Event Espresso support team – LOC


Lorenzo Orlando Caum

  • Support Staff

    •

September 9, 2015 at 11:47 am

Hello again,

By default, the event creator or “author” will receive those emails.

Go to Event Espresso –> Messages. Then locate Registration approved and click on Event Admin. What is the shortcode that is in use for the TO field?

[EVENT_AUTHOR_FORMATTED_EMAIL] = This is the event author

[CO_FORMATTED_EMAIL] = This is the organization email which is set in the general settings for Event Espresso

[ESPRESSO_ADMIN_FORMATTED_EMAIL] = This is the same as above (co formatted email)

—
Lorenzo

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Status: closed

Updated by  Lorenzo Orlando Caum 8 years, 7 months ago ago

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