Then go to Event Espresso -> Messages -> Default message templates.
There you will find the ‘Ticket’ and ‘Ticket Notice’ message types. The ticket message template is the actually tickets the users print/save, the ticket notice is the email that is automatically sent to the user to allow them to download their tickets.
So, to start, do you have EE4 Ticketing add-on installed and activated?
Read that. I’m trying to figure out how to keep an electronic copy of the ticket on a phone so they can be scanned at the door. All I see are ways to print a ticket. How is that done?
Currently EE4 does not provide a way to download the tickets to the device, they will need to open up the email to display the ticket to be scanned.
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