|
Jennifer Kambourian
|
February 24, 2015 at 7:32 am
Hi. I have received a PayPal Instant Notification Warning email several times over the past two weeks for our event. I have read through nearly ALL of your IPN documentation, made appropriate changes-I had deleted the “transactions” page and had to recreate and provide the appropriate URL link in PayPal.
The PayPal payments are working and I am receiving confirmation emails properly. Wondering why I continue to receive these emails? When looking at the PayPal IPN History the status for recent transactions show as “retrying” and when I try to resend an IPN it fails.
The transactions page now shows “An error occurred. No ID or an invalid ID was supplied,” so I know it is working properly. Can you please advise as to why you think I am still not able to get the IPNs to work?
Many thanks,
Jennifer
|
|
Tony
|
February 24, 2015 at 8:27 am
Hi Jennifer,
Looking at your site I can see the transactions page at yourdomain.com/transactions/
So just to confirm with your PayPal account your IPN settings have yourdomain.com/transactions/ for the URL yes?
I can’t find your ‘Thank you’ page for Event Espresso has that been renamed?
IF you go to Event Espresso -> System Status.
Look under ‘Registration Pages’, are all the URL’s green?
|
|
Jennifer Kambourian
|
February 24, 2015 at 9:01 am
Hi Tony,
Thank you for your response.
Yes, to confirm, the IPN settings in PayPal are http://www.swimwithjennifer.com/transactions/
Also, all of the URL’s are green in the System Status section. Here is what the Thank You page links to: http://www.swimwithjennifer.com/auto-return-url/
Any further thoughts? Thank you!
|
|
Tony
|
February 24, 2015 at 10:50 am
It looks like something is blocking PayPal from hitting the transactions page.
Are you running any security plugins such as ‘Bad Behaviour’?
It would also be a good idea to issue a ticket with your hosting company to check they are not blocking the IPN from PayPal (we this previously where the host woud block PayPal’s IP Addresses)
|
