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Trevor Tessier
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May 18, 2016 at 12:55 am
Hello, we did an EE4 upgrade from EE3 and now have the latest version. Looks like mostly everything went okay except for 3 things.
1) When “viewing full order confirmation” we get the following error at the top of the receipt Warning: getimagesize(): https:// wrapper is disabled in the server configuration by allow_url_fopen=0 in /wp-content/plugins/event-espresso-core-reg/core/libraries/shortcodes/EE_Transaction_Shortcodes.lib.php on line 318 Warning: getimagesize(https://www.fortedmontonpark.ca/wp-content/uploads/logo-fort-edmonton1.png): failed to open stream: no suitable wrapper could be found in //wp-content/plugins/event-espresso-core-reg/core/libraries/shortcodes/EE_Transaction_Shortcodes.lib.php on line 318
I did read this. https://eventespresso.com/topic/do-not-show-full-order-confirmation-receipt/
Not sure if there is a way I can remove the error message for the time being until I get this solved?
2) Payment Received email is completely missing from the Messages section. We use EE4 on multiple sites. I know it is usually there. In the settings it is there to “include” but no where to be found in the list. I can even filter for it but it is not there.
3) In Organization and in Country settings (and thus also in the payments section when people go to purchase tickets, there are many many different “Canada” options. And in the dropdown for province, several options for each province. Screen shot of that is attached. https://drive.google.com/file/d/0B88qMx4g8kldeklqRHQ1dEk4dlE/view?usp=sharing
Thank you in advance.
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This topic was modified 8 years ago by
 Tony. Reason: Removed server path
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Tony
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May 18, 2016 at 6:05 am
Hi Trevor,
Yeah, it’s the same issue as the thread you linked to, your host has disabled fopen. They’ll need to allow allow_url_fopen for the images to work.
Not sure if there is a way I can remove the error message for the time being until I get this solved?
Do you have WP_DEBUG enabled on the site? If so disable it and the errors should no longer display.
Or you can use the code here:
https://gist.github.com/Pebblo/4486cc5e567bc8e5f019b6a1d5057eda
To tell your server to log the errors to a debug.log file in wp-content and not display them.
2) Payment Received email is completely missing from the Messages section. We use EE4 on multiple sites. I know it is usually there. In the settings it is there to “include” but no where to be found in the list. I can even filter for it but it is not there.
Go to the message settings and move the Payment Received message to the inactivate messages. Wait a few seconds and move it back to the activate messages.
Repeat this one more time.
Does it now show in the message list?
3) In Organization and in Country settings (and thus also in the payments section when people go to purchase tickets, there are many many different “Canada” options. And in the dropdown for province, several options for each province. Screen shot of that is attached. https://drive.google.com/file/d/0B88qMx4g8kldeklqRHQ1dEk4dlE/view?usp=sharing
Hmm, that’s strange.
I don’t believe we have any front end option for adding Countries, although I’ll double check.
You can remove those by selecting them within Event Espresso -> General Settings -> Country.
Select the duplicates and set ‘Country Appears in Dropdown Select Lists’ to No.
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Trevor Tessier
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May 18, 2016 at 12:04 pm
#2) Did it back and forth twice and now it is in the list.
#3) I have tried each and every version of Canada and they are all messed up. Misspellings, incomplete lists, wrong country codes. The only one with the correct info has a massive list of incorrect provinces. I have set them ALL to no show in the dropdown and then updated the cleanest one to have additional provinces. Which may do the trick for now.
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Lorenzo Orlando Caum
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May 18, 2016 at 1:37 pm
Hello,
Event Espresso already has the state/provinces list for Canada. Were your registrants trying to add new ones to your registration form?
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Lorenzo
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Trevor Tessier
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May 18, 2016 at 2:16 pm
I’m not sure. Was this an availability of EE3? I’m not sure what the registrants were up to for the 3 years we have been using EE3. So, this is registrant driven junker countries and provinces? So if I went in as a consumer and added a bunch of crap, even swear worlds for example, as my city, these would be available to future users until I find out about them and hide them?
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Josh
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May 18, 2016 at 3:50 pm
No they would not because an admin would need to approve them before they’d appear. What may have happened on your site is the extra country data may have been imported over from venue data from EE3, in which case the admin can remove those.
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Trevor Tessier
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May 18, 2016 at 11:08 pm
We only have 2 venues on our site and they are at the same location. We have places like russia with provinces in Canada under it and vice versa.
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Josh
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May 19, 2016 at 6:58 am
You can remove those from the admin, they were migrated from EE3.
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Trevor Tessier
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May 19, 2016 at 11:36 am
Sorry Josh it wont let me remove them “because they are tied to a user who would need to be removed first”. We have 100,000 records. Not sure how I would go about removing all of those users first?
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Josh
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May 19, 2016 at 12:44 pm
You have a few options and it’s your call which way you want to go about this:
1) You do nothing, since you’ve already set the one you want to be displayed in EE4’s drop down lists.
2) You go through and update the errant contact records that were originally made in EE3, so that they have the correct spelling for province names.
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