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EE4 Support License Key Issue

Posted: November 19, 2014 at 7:50 pm


Michael Burroughs

November 19, 2014 at 7:50 pm

Hey, there. I am having the same problem others have had with the license key preventing updates. I have deleted, saved, pasted and resaved the site to no avail. Please advise.


Lorenzo Orlando Caum

  • Support Staff

November 19, 2014 at 9:08 pm

Hi Michael,

Your support license keys were reset and released. Follow the steps in the confirmation email to reactivate them. If you run into any issues, then we will deactivate them and create new ones.


Lorenzo

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