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HeartfulnessDK
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January 29, 2016 at 4:44 am
Hi,
Clicking the “Return to Event Cart” button at the end of checkout page just scrolls back to the beginning of the page. If I right click it to open in a new tab, it shows the event cart. Not sure what is wrong. How do I resolve this?
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Lorenzo Orlando Caum
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January 29, 2016 at 4:58 am
Hello,
I remember seeing that on a specific theme last year but I could not reproduce the issue on any other themes.
What theme are you using?
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Lorenzo
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HeartfulnessDK
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January 29, 2016 at 7:53 am
I’m using DIVI theme.
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Lorenzo Orlando Caum
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January 29, 2016 at 11:54 am
Thanks. I was able to verify that it doesn’t move past that page.
I’ve created a report for our development team to review and a team member will update this support post once we have more information.
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Lorenzo
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HeartfulnessDK
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January 30, 2016 at 11:27 am
Cool, thanks for the update. How long do you think it would take to rectify it?
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Lorenzo Orlando Caum
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February 1, 2016 at 10:37 am
Hi, I’m not sure of an estimate but Divi appears to be a popular theme so I’ve added that feedback to the ticket.
We’ll definitely update this support post once we have more information.
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Lorenzo
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Josh
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February 1, 2016 at 1:12 pm
Hi there,
I can advise to contact Elegant Theme’s support to see if they can add a fix. The issue you’ve reported here appears to be very similar to an issue that was reported with WooCommerce + the Divi theme where the WooCommerce Description tabs were broken on sites that use the Divi theme.
I can see that they’ve since added a fix to the Divi theme to resolve the issue for WooCommerce’s links, specifically in js/custom.js on line 644. If they’re made aware of this issue, they can apply a similar fix there for Event Espresso’s links. This way Divi’s scripts will no longer the break the Return to Event Cart link.
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HeartfulnessDK
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February 2, 2016 at 10:38 am
Hi,
Will this affect even if I’m not using the woocommerce facility?
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Lorenzo Orlando Caum
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February 2, 2016 at 11:33 am
Hi,
Yes, they’ll need to update the code so Event Espresso isn’t affected. Josh was letting you know that they added a solution so Woocommerce would not be affected.
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Lorenzo
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