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EE4: Removing Locked Registrants

Posted: March 16, 2014 at 12:50 pm


Tim McMillan

March 16, 2014 at 12:50 pm

I have EE4 on a development site and did some test registrations to make sure everything was working properly. Now that everything is working great its time to move over to the live site. However, the test registrations appear with a locked symbol and cannot be removed. How do I remove these test registrations before making the site live?


Tony

  • Support Staff

    •

March 17, 2014 at 5:24 am

Hi Tim,

Registrations with Transactions that have payments applied to them, can not be removed.

You must first edit the transaction & remove the payments within, then Event Espresso 4 will allow the registration to be deleted.

Does that help?


Tim McMillan

March 17, 2014 at 12:02 pm

It is working now. I am able to delete. The process isn’t very obvious but at least then can still be deleted!

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Status: closed

Updated by  Tim McMillan 10 years, 1 month ago ago

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