Support

Home Forums Event Espresso Premium EE4 Promotions Bug: They Don't Expire When Set

EE4 Promotions Bug: They Don't Expire When Set

Posted: October 7, 2015 at 7:54 am


Lin Pease

October 7, 2015 at 7:54 am

So we’re running into an issue here that I’m not sure the best way to work around it.

We have two separate promotional codes that we had setup on an event. One was set to expire on 9/7, and the other on 9/30. The problem is that they both can be used even after the expiration date has passed. Plus, now that people have used the promotional codes, we can’t remove the code from the event to restrict people in that way.

Any ideas?


Josh

  • Support Staff

October 7, 2015 at 8:35 am

Hi Lin,

They’ll fix that bug soon. In the meantime, you can go in and edit the promotion codes and change the number of uses field to a value like 1. This way, the promotion code can no longer be applied. We’ll update this thread when an update is available to the promotions add-on that includes the fix.


Lin Pease

October 7, 2015 at 3:28 pm

Ah! Thanks Josh. 🙂

The support post ‘EE4 Promotions Bug: They Don't Expire When Set’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso