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bhardwick
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November 1, 2016 at 7:25 am
I do not see “Tickets” under messages, but I see “Ticket Notice” after I moved it from an inactive message type to the email settings tab.
After going to registrations and clicking on the resend ticket, I receive an email with a link to print the tickets, but that link simple takes me to my website homepage.
All I am trying to do is to automatically send the tickets to someone who purchases a ticket after the ticket is cleared. I have been trolling the support forum for hours to no avail. I have even uninstalled the addon and redownloaded a fresh copy and installed it to no avail.
My event is very soon, please help.
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bhardwick
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November 1, 2016 at 7:33 am
You may need this info also:
EE 4.9.17
EE4 Printable Tickets Add-on v1.0.4.p
WP 4.6.1
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Josh
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November 1, 2016 at 7:46 am
Hi there,
You can activate the Ticket message type by going to Event Espresso > Messages > Settings, then you click on the html link that appears just below the tabs. Then you’ll drag the Ticket message over to the active message types box.
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bhardwick
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November 1, 2016 at 9:23 am
Awesome, that worked!
Now I can’t find
Event Espresso –> Ticket Templates to create a ticket
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Josh
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November 1, 2016 at 10:51 am
They may be on page 2 of the Default Message Templates list table. In which case you can go to page 2, or set the Screen options to show more items per page.
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bhardwick
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November 1, 2016 at 11:02 am
There are no
Ticket Templates
in Default Message Templates
I am trying to follow the directions here
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Josh
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November 1, 2016 at 11:05 am
Those are the wrong directions, you need these instead:
https://eventespresso.com/wiki/ee4-printable-tickets-add-on/
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