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EE4 Plugin not updating but my support license is valid

Posted: February 1, 2016 at 2:46 pm


Mike Clay

February 1, 2016 at 2:46 pm

When I tried updating the plugin on my website, it says that the support license is being used on another website. However, when I login to my account, I see that it does have the correct domain name.

Perhaps it’s because my site has an SSL? I found a similar forum post here:
https://eventespresso.com/topic/license-still-valid-but-unable-to-update-plugins/


Josh

  • Support Staff

    •

February 1, 2016 at 3:33 pm

Hi Mike,

I reset your key, if you go to Event Espresso > General Setting in your site’s WP admin, then save, it should clear things out for you.

The support post ‘EE4 Plugin not updating but my support license is valid’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Josh 8 years, 3 months ago ago

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