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EE4 Paypal Pro payments – Paypal Sandbox / debug mode stuck

Posted: August 7, 2016 at 7:50 pm


DSATevent

August 7, 2016 at 7:50 pm

Paypal Pro API is throwing error on payment section of form as EE4 hands off to Paypal. Merchant account error. This started as an issue with debug mode stuck on. After reviewing forums I found a post related to issue – so I turned on debug, and off, reset maintenance 3 x, but I still get the same ” merchant account error processing payment” – Debug Mode seems to be off now. I don’t use Paypal Sandbox mode.
A Donations plugin on same site with same credentials for paypal is working fine.


DSATevent

August 7, 2016 at 8:04 pm

the error is “Payment cannot be Processed. A problem with the Merchant Account is preventing payments from being processed.”


DSATevent

August 7, 2016 at 8:54 pm

We’ve verified not error at Paypal – at least no reported errors.


Josh

  • Support Staff

August 8, 2016 at 8:10 am

Which Payment method are you actually using? PayPal Standard, PayPal Pro, or PayPal Payflow Pro? If PayPal Pro, is your account set up with a billing agreement?

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