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EE4 – Export all registrants to excel format

Posted: March 26, 2014 at 8:43 am


Dominic Jerams

March 26, 2014 at 8:43 am

Hi

In EE3 you can export all the transaction data to a CSV file that can be read by MS Excel, where is the same option available within EE4?

Kind regards


Lorenzo Orlando Caum

  • Support Staff

March 26, 2014 at 2:03 pm

Hi Dominic,

You can export attendee/registrants data. Go to WordPress admin –> Event Espresso –> Events.

Hover over your Event name and some options will appear. Click on Registrations and this will take you to a page that shows registrations only for this specific event.

Then click on the Registrations CSV export button which appears at the bottom of the screen:

http://cl.ly/image/3O2H0z3Q3i3g


Lorenzo


Dominic Jerams

March 27, 2014 at 2:49 am

Hi Lorenzo

I tried that but I get an error message:
“Fatal error: Call to a member function admin_label() on a non-object in /home/ieec/public_html/wp-content/plugins/event-espresso/core/db_classes/EE_Export.class.php on line 411”

Can you advise?


Tony

  • Support Staff

March 27, 2014 at 5:43 am

Hi Dominic,

Can you tell me which version of EE4 do you currently have installed please?


Dominic Jerams

March 27, 2014 at 5:54 am

Hi Tony

Version 4.1.9.1


Dominic Jerams

March 27, 2014 at 6:05 am

Though I did see an update to 4.1.10 which has the same issue it would seem.


Tony

  • Support Staff

March 27, 2014 at 6:08 am

Have you modified EE core at all?

I do not get that error on 4.1.9.1 or 4.1.10, it could possibly be a plugin conflict.

Can you update to 4.1.10 and see if the issue remains please?

*We recommend making a full site backup before updating ANY plugins, we have a guide on how to do this post here:

https://eventespresso.com/wiki/how-to-back-up-your-site/


Dominic Jerams

March 27, 2014 at 6:15 am

everything is updated, but I am still getting the error:

Fatal error: Call to a member function admin_label() on a non-object in /home/ieec/public_html/wp-content/plugins/event-espresso-core-reg-3/core/db_classes/EE_Export.class.php on line 412


Tony

  • Support Staff

March 27, 2014 at 6:25 am

In that case I would try a full troubleshoot.

Temporarily disable all Non-EE plugins and see if the export feature then works, if it does activate your plugins one by one to find which causes the conflict.

If not switch to a default theme such as twentyfourteen and check if it works then.

I would recommend cloning the site locally (Personally I use a plugin called Duplicator

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